Privacy policy

Last updated: August 30, 2026

[STORE NAME] is responsible for this store and website, including all related information, content, features, tools, products, and services, with the aim of offering you, the customer, a personalized shopping experience (the "Services"). [STORE NAME] is built using Shopify technology, which enables us to make the Services available to you. This Privacy Policy describes how we collect, use, and share your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and sharing of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and shared, as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies, or can be associated with, you or another individual. Personal information does not include information that has been collected anonymously or that has been de-identified such that it can no longer identify or be associated with you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this information:

  • Contact information, including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information, including credit card numbers, debit card numbers, and financial account information, payment card details, bank account information, transaction information, payment method, verification records, and other payment-related information.
  • Account information, including your username, password, security questions, preferences, and settings.
  • Transaction information, including items you view, add to cart, add to a wish list, purchase, return, exchange, or cancel, along with your past transactions.
  • Communications with us, including information you provide when you communicate with us, such as when contacting our customer support.
  • Device information, including information about your device, browser, or network connection, your IP address, or other unique identifiers.
  • Usage information, including information about how you interact with the Services, such as when and how you access or browse them.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services, including from your device when you use our products or services or visit our sites, and through cookies or similar technologies.
  • From our service providers, including when we engage them to enable certain technologies and when they collect or process your personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

  • Providing, personalizing, and improving the Services. We use your personal information to deliver the Services to you, which includes fulfilling our contract with you, processing your payments and orders, remembering your preferences and items of interest, sending you notifications related to your account, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipment of orders, facilitating any returns and exchanges, enabling you to post reviews, and providing a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal information to personalize and improve the Services.
  • Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending promotional, advertising, and marketing communications by email, text message, or mail, and displaying online advertisements for products or services, both on our Services and on other websites, including based on items you have already purchased, added to your cart, or other activity on the Services.
  • Security and fraud prevention. We use your personal information to authenticate your account, ensure a secure shopping and payment experience, detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and maintain the security of our services. If you choose to use the Services and create an account, you are responsible for keeping your account credentials safe. For your security, please avoid sharing your username, password, or any access information with others.
  • Communicating with you. We use your personal information to provide customer support, respond to your requests, provide efficient service, and maintain our business relationship with you.
  • Legal reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government authorities, to investigate or participate in actual or potential civil litigation or other legal disputes, and to enforce or investigate potential violations of our terms or policies.

How We Share Your Personal Information

In certain circumstances, we may share your personal information with third parties for legitimate purposes, as set out in this Privacy Policy. These circumstances include:

  • With Shopify, manufacturers, and other partners who provide services on our behalf (such as IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
  • With business and marketing partners to provide marketing and advertising services to you. For example, we use Shopify to enable personalized advertising with third-party services, based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on your location, you may have the right to direct us not to share your information for cross-context behavioral/targeted advertising purposes. You may submit such a request here.
  • When you authorize us, request, or consent to sharing certain information with third parties, for example, for shipping products or when using social media widgets or login integrations.
  • With our affiliates or other companies within our corporate group.
  • In connection with business transactions such as mergers or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or third parties.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services on our behalf. Information you submit to the Services will be transmitted to and shared with Shopify, as well as with third parties who may be located in countries other than your country of residence, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify features that incorporate data and information from your interactions with our store, with other merchants, and with Shopify itself. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify. In these instances, Shopify is responsible for processing this personal information, including for the purpose of responding to your requests to exercise your rights regarding the use of this information for these purposes. To learn more about how Shopify uses your personal information and what rights you may have, visit Shopify's Consumer Privacy Policy. Depending on your location, you may exercise certain rights regarding your personal information here [link to Shopify's Privacy Policy].

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, we encourage you to review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security practices of such third-party sites, including the accuracy, completeness, or reliability of the information they provide. Information you share in public or semi-public spaces, such as third-party social networks, may also be viewed by other users of the Services and/or such platforms, without limitation on use by us or by such third parties. The inclusion of a link on the Services does not, by itself, imply endorsement of the linked platform's content by us, our affiliates, or any of our service providers, unless expressly stated otherwise.

Children's Information

The Services are not intended for use by children, and we do not knowingly collect personal information from minors, as defined by applicable law in your jurisdiction. If you are the parent or legal guardian of a child who has shared personal information with us, please contact us using the details below to request deletion of that data. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined under applicable law) the personal information of individuals under the age of 16.

Security and Retention of Your Information

While we take reasonable measures to protect your personal information, no system can be completely secure, so we cannot guarantee "absolute security." In addition, data transmitted to us may not be secure while in transit. We recommend that you avoid sending sensitive or confidential information through insecure channels.

The length of time we retain your personal information may vary depending on several factors, including our need to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights and Choices

Depending on your location, you may have some or all of the rights listed below with respect to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases, Shopify may decline a request as permitted by law.

  • Right to access/know. You may have the right to request access to the personal information we hold about you.
  • Right to delete. You may have the right to request that we delete the personal information we hold about you.
  • Right to correct. You may have the right to request correction of inaccurate personal information we hold about you.
  • Right to portability. You may have the right to receive a copy of your personal information and to request that it be transferred to a third party, under certain circumstances and subject to certain exceptions.
  • Right to opt out of the sale or sharing of information for targeted advertising. Depending on your location, you may have the right to opt out of the "sale" or "sharing" of your personal information, and the right to object to the use of your personal information for "targeted advertising," as defined under applicable privacy laws. You may submit such a request here. If you visit our site with the Global Privacy Control (GPC) signal enabled in your browser, and depending on your location, we will treat this as an opt-out request for the device and browser used to access the site. If we are able to associate that device with a Shopify account, we will apply the request to the account as well. Learn more about the Global Privacy Control at https://globalprivacycontrol.org/. Aside from the Global Privacy Control, we do not currently recognize other "Do Not Track" signals that may be sent by your browser or device.
  • Managing your communication preferences. We may send you promotional emails, which you may opt out of at any time using the unsubscribe option included in those emails. Even if you opt out of promotional communications, we may still send you non-promotional messages, such as those about your account or orders.

If you reside in the United Kingdom or the European Economic Area, you may have, in addition to the rights listed above, additional rights under local law, which may vary by country and are subject to certain exceptions and limitations.

  • Right to object to or restrict processing. You may have the right to ask us to stop or limit our use of your personal information for certain purposes.
  • Right to withdraw consent. Where our use of your data is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

You may exercise any of these rights directly through the Services, where available, or by contacting us using the details provided below. To learn more about how Shopify uses your personal information and what rights you may have, including with respect to Shopify's own processing of your data, visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request, as permitted or required by applicable law. Under applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require proof that the agent is authorized to act on your behalf. We may also ask you to verify your identity directly with us. We will respond to your request within the timeframe required by applicable law.

Complaints

If you have any complaints about how we process your personal information, please contact us using the details below. Depending on your location, you may have the right to appeal our decision by contacting us again using the same contact details, or to lodge a complaint directly with your local data protection authority. For residents of the EEA, you can find a list of supervisory authorities responsible for data protection here.

International Transfers

Your personal information may be transferred, stored, and processed outside of the country in which you reside.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses, or equivalent contracts issued by the relevant competent authority of the United Kingdom, as applicable, unless the transfer is to a country that has been deemed to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this site, update the "Last updated" date, and provide notice as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us by phone or email at [INSERIR EMAIL LOJA], or by mail at [INSERIR ENDEREÇO LOJA]. For purposes of applicable data protection laws, we are the controller of your personal information.