Shipping policy

Processing Time — Orders are processed within [1–3] business days after payment is confirmed.

Shipping Times — Because items ship directly from our suppliers, delivery windows vary by product and destination, typically [X–Y] business days. A tracking number is emailed once your order ships.

Shipping Costs — Calculated at checkout based on order and destination. [Add free-shipping threshold if applicable.]

Customs, Duties & Import Taxes — As of 2025, the United States suspended the "de minimis" exemption that previously let low-value international shipments (under $800) enter duty-free. Orders shipped from outside the U.S. may now be subject to customs duties, import taxes, and formal entry fees. [State clearly whether these costs are included in the item price or charged separately/on delivery — this should not surprise the customer.]

Lost or Damaged Packages — Contact [CONTACT EMAIL] within [X] days of the expected delivery date.

Incorrect Address — We are not responsible for orders shipped to an address entered incorrectly by the customer at checkout.